Darkness

Do you believe in internet banking? I did till I received a warning letter from TNB(malaysian power provider) saying that they are coming with the big scissor to snap my electricity supply. I call up the TNB office straight away, and guess what? It took me two days to get the officer in charge on the phone. If not they’ll be free music aims at soothing my ears, which they failed coz the type of music they take on will make you wonder, when will they pick up the phone?.

This morning, luckily a lady by the name of Hafizah was there, maybe on her way out of the office for morning coffee break which you can clearly tell by the dashing voice. I don’t think I can be more polite, starting with salaam and morning greetings, but do I get to be treated nicely? Yes I did but only after halfway of the conversation that lasted 10 minutes.

The first five minutes was all about ‘aaaaa’ and ‘kena bayarlah’. So, I told her that I’ve paid the bill via internet and I wanted an explanation why did the transaction go unnoticed by TNB. She did not give me any reason, but she did mention about handling a similar case about a week ago. Before she hung up the phone I did asked her if they can delay the due date for settlement, the answer was immediate NO.

Yesterday I met an old man at Affin Bank. He told me the reason why he preferred manual-to-the-counter than the super automated modern day banking. Security. Yesterday I thought that man was being too square, today I learned my lesson.

They are many to be blame, first would be Shahrul Azmi who was too lazy to look at the current bills and check for any miscalculation. Second would be the bank that somehow took the money from the account and transferred them to a ‘mysterious’ location. Third would be TNB who refused to understand my problem and insisted me to shell out my own money to settle the bill, without consideration that I might need the money to do other important stuff such as going to my cousin’s wedding this weekend in Kuala Kangsar. Last but not least would be Michael Faraday who founded that electricity can only be produced by magnetism motion, why can’t he just use water to generate energy?

Hopefully my writing this time won’t upset any of the readers, it is purely about ignorance – a side too often portrayed in our society.